CHP Aftercare and Maintenance

With over 30 years experience of servicing and maintaining CHP units we are well positioned to help with all your energy maintenance needs.

ENER-G service centre

To ensure optimum operation, benefits, and to maximise the life span of your CHP unit, our Service Department at the head office co-ordinates the deployment of our nationwide engineering team 7 days a week 363 days a year, offering immediate response to almost all incidents. All ENER-G engineers are Gas Safe registered, receive full electrical training in-house and are kept up-to-date with all legislative and technological advances.

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Remote monitoring

An integral part of our CHP units is the on-board monitoring system, E-POWER, developed by ENER-G specifically for our CHP requirements. Over 200 data points are monitored and recorded with the aim of anticipating issues prior to their formation.

Remote monitoring reduces operational downtime whilst collecting the data to formulate monthly performance reports. Our Progressive E-POWER system also offers customers the opportunity to log on and monitor operation and savings.

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CHP Maintenance packages

Premier Plus

Our Premier Plus Service is a 'fit and forget' solution to the operation and maintenance of your Cogeneration system. ENER-G takes over the daily management of the CHP and provides all the maintenance requirements of the unit. This is inclusive of any additional parts and labour required to rectify any faults or carry out repairs, in addition to routine servicing. The Premier Plus service is a fixed-cost CHP maintenance contract, that covers all eventualities giving the client security over annual running costs.

Premier Maintenance

In addition to our Premier Plus CHP maintenance contracts we also offer a more basic Premier maintenance service contract, which is a service and monitor only option. This option covers routine services, 24-hour monitoring, automatic SOS alerts, remote fault diagnosis and rectification, safe waste oil disposal and communication with central computer.

Bespoke Maintenance

In addition, we can also offer service packages independent of ENER-G installations as our technicians are fully trained in all aspects of engine maintenance, including complete engine overhauls.

 

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