Most websites use cookies in order to improve your user experience by enabling that website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie'). A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps make the interaction between you and the website faster and easier. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

For further reading on cookies you can visit


Can I turn cookies off?

ENER-G uses cookies to ensure that we provide the best possible website experience to our visitors. However, as part of our privacy policy, we require your consent to use them.

To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer's hard drive. For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.

It must be noted that if you choose not to consent to the use of cookies, your experience of our site will be impaired and some functions may not work.


How ENER-G uses cookies

ENER-G uses some unobtrusive cookies to store information on your computer. These are for the purposes of measuring traffic, collecting data and understanding our customers' journey around our website.

Some cookies on this site are essential and the site will not function correctly without them. These cookies will collect or store any data you submit in a form, for example if you request further information in relation to a particular product or service, or provide feedback on the contents of the website. ENER-G will only use this information for the purposes of delivering a response, unless your permission is given to authorise other uses.

Non-essential cookies will also be used to anonymously track visitors.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


Use of cookies on our website

The table below explains the cookies we use and why.


Cookie Name




Load Balancer: This cookie is a load balancer which identifies the server that is active for your request. Its purpose is to improve the performance of the website. This is an essential cookie to the operation of the site that is always set by the load balancer and does not store any personal information. This cookie might be set from the domain or from the domain.



This cookie is necessary for site functionality - including some forms. It is held temporarily in memory and is deleted when the web browser is closed.  This cookie contains no personally identifiable information.



This is a tracking cookie used to monitor website traffic levels, search queries and visits to the site.






Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.  Google Analytics stores IP addresses anonymously on its servers in the US, and neither ENER-G or Google associate your IP address with any personally identifiable information.  These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.  Format: numeric and alphanumeric.  They expire at various timeframes from a session to 2 years.



This provides a cookie message to user.  Format: numeric string.  It expires after 6 months.



Third party cookies

We sometimes embed content from different websites. Pages with this embedded content may present cookies from these websites. Similarly, when you use one of the share buttons on our website, a cookie may be set by the service you have chosen to share content through. You should check the relevant third party website for more information about these cookies.


Updating this policy

ENER-G may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Monday 22 October 2012.